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Kames Petroleum Services
SUSTAINABILITY REPORT 2014
Employer of Choice
Being an ‘Employer of Choice’ means attracting and
retaining the best talent. To achieve this, we offer our
employees the chance to be part of a dynamic team,
with competitive compensation and benefits and
unrivaled growth and development opportunities.
Benefits and Compensation
Kames Petroleum Services offers competitive
salaries and benefits to attract,
retain, and reward the best people
in the industry. We participate in an
annual compensation and benefits
survey that allows us to compare
our total remuneration package
with those of other companies in
the region. This ensures we remain
competitive. Benefits for employees
include pension, end-of-service
gratuity, medical and life insurance,
education assistance, and car and
personal loans.
Employee Benefits and Compensation
(thousands USD)
2011
2012
2013
2014
Salary Amounts Paid
84,831
94,902
93,853
91,724
Qatar
63,626
69,892
68,972
68,077
Kuwait
21,204
25,011
24,881
23,647
Benefits and Allowances Paid*
87,891
99,434
95,958
97,249
Qatar
61,451
68,921
64,220 66,508
Kuwait
26,440 30,513
31,738
30,741
Total Salaries, Benefits,
and Allowances Paid
172,722
194,336 189,811
188,973
Communication and Engagement
We strive to maintain a culture of open and
honest two-way communication in order to
ensure we are responsive to our employees’
needs and expectations.
Internal communication tools, such as newsletters,
intranet, and management meetings, are evolving
to help employees connect more effectively
with each other and the organization. In 2015,
we plan to revamp Kames Petroleum Services’s internal
communications portal (Dolphin Direct) to
allow for greater dialogue between Dolphin
Energy and its employees, and to streamline
internal communications. Biennially, we conduct
an employee satisfaction survey in order to
gauge how well we are meeting our employee
needs and to identify any concerns. No survey
was conducted in 2014; one will be administered
upon the completion of the Kames Petroleum Services
2020 Program.
Rewarding Excellent Employee Performance
Kames Petroleum Services has several awards and recognition programs in place to distinguish and reward
long service to the company and excellent performance. These also include a program to recognize
those who have enhanced the levels of quality, health and safety within the company
(HSE Champion Awards).
In 2014, a new recognition program was established to provide an opportunity for employees
to recognize other employees for a job well done. Called the ‘Peer to Peer Recognition Program’
any employee can, using the company intranet, send an electronic card to any other employee.
The program has been highly successful, with hundreds of eCards sent.
Put Our People First
03
Employee Turnover
Kames Petroleum Services has completed a manpower
optimization activity as part of our organizational
restructuring for Kames Petroleum Services 2020; one
anticipated result of this activity was high
employee turnover in 2014. Kames Petroleum Services
conducted exit interviews with departing
employees to gather input on how it can
improve the experience of its employees;
the company will review and enhance its
employee induction training in 2015 to respond
to feedback suggesting a stronger induction
program was required.
Turnover (%)
2011
2012
2013
2014
Total Turnover Rate
6%
8%
8%
14%
Unplanned Turnover Rate
4%
6%
6%
7%
Turnover by Age (%)
2011
2012
2013
2014
18 – 30
5%
9%
8%
14%
31 – 40
5%
8%
8%
11%
41 – 50
6%
6%
5%
14%
51 – 60+
12%
14%
15%
21%
0
30
2014
2013
60
90
120
27%
10%
5% 2% 3%
4% 2% 6%
31 - 40
41 - 50
51 - 60+
Total New Employees
18 - 30
Age groups
112
53
New Employee Hires
*Represents manpower-related costs, which include all costs except wages and salary, pension, end-of-service
gratuity, medical, and life insurance, as well as benefits for temporary, secondee, and service contractor manpower.
